Terms & Conditions
1. About Us
This website www.dakohome.co.uk
is operated by Dako Furniture Ltd, a company registered in England and Wales.
Registered office:
1–2 Station Way, Brandon, Suffolk, IP27 0BH
Email: [email protected]
Telephone: 01842 810 420
These Terms apply to all purchases made via our website by consumers within the United Kingdom.
2. Scope of These Terms
By placing an order on our website, you agree to be legally bound by these Terms.
These Terms should be read together with our:
In case of conflict, statutory consumer rights always prevail.
3. Placing an Order & Contract Formation
All orders placed via our website constitute an offer to purchase.
A legally binding contract is formed only when we:
We reserve the right to refuse or cancel an order where:
If payment has been taken and the order is cancelled, a full refund will be issued.
4. Pricing & Payment
All prices displayed on our website include VAT (where applicable).
Full payment is required before dispatch.
We accept payment via:
All credit and instalment options are provided by third-party providers and are subject to their own terms and approval processes. We are not responsible for lending decisions made by payment providers.
5. Delivery
Delivery is available within the United Kingdom only.
Delivery methods may include:
Full details, including access requirements and delivery conditions, are set out in our Shipping & Delivery Policy.
Risk in the goods passes to you upon delivery.
6. Right to Cancel (Consumer Contracts Regulations 2013)
You have the right to cancel your order within 14 days of receiving the goods, without giving a reason.
To exercise this right, you must notify us in writing.
Refunds will be processed in accordance with our Orders & Returns Policy.
You may be responsible for return costs unless otherwise stated.
This right does not affect your statutory rights.
7. Faulty or Damaged Goods
If goods are faulty, damaged, or not as described, your rights are protected under the Consumer Rights Act 2015.
Nothing in these Terms limits or excludes your statutory consumer rights.
Details of how to report an issue are available in our Complaint Procedure.
8. Assembly Service
Assembly services are available only for selected products where clearly stated on the product page.
Assembly terms and access requirements are governed by our Assembly Service Policy.
9. Website Use
All website content, including images, branding and text, is owned by Dako Furniture Ltd and may not be reproduced without permission.
We may update these Terms from time to time.
10. Governing Law
These Terms are governed by the laws of England and Wales.
Any disputes shall be subject to the jurisdiction of the courts of England and Wales.
11. Contact
If you have any questions regarding these Terms, please contact:
01842 810 420